SMS Policy
Program Name: Cherokee Water Company SMS Program
Message Frequency: Message frequency varies.
Msg & data rates may apply.
To opt out: Reply STOP at any time.
For help: Reply HELP or call (903) 643-3933.
SMS Program & Consent Information
Cherokee Water Company
Section 1: How We Collect Consent
Consent to receive SMS messages from Cherokee Water Company is collected via our public opt-in form. To opt in, users visit: https://www.cherokeewatercompany.com/sms-opt/
On this form, users provide:
- Their first and last name
- Their mobile phone number
- A selection to opt INTO or OUT OF texts from Cherokee Water Company
By submitting the form to opt in, users agree to receive SMS text messages from Cherokee Water Company regarding their lease, account information, and related notifications. Message and data rates may apply. Users may opt out at any time by replying STOP.
Consent is not required to access any Cherokee Water Company services.
You may also opt in our out of text messaging HERE
Screen shot of the form below
Consent is not required to complete a lease renewal or use our services.
Section 2: What You’ll Receive
Types of Messages
Once opted in, you may receive SMS messages related to:
- Lease card and account information sent upon your request
- Lease renewal reminders and confirmations
- Account status updates and notifications from Cherokee Water Company administrators
- Important or emergency notifications from Cherokee Water Company management
Message Frequency
Messages are sent only when you request lease information or when a Cherokee Water Company administrator sends an account-related notification. This is not a recurring automated messaging program. Message volume is low and directly tied to account activity.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier and plan.
Section 3: Opt-Out Instructions
You may opt out of receiving SMS messages at any time using any of the following methods:
- Reply STOP to any SMS message you receive from us – you will receive a one-time confirmation and no further messages will be sent
- Reply HELP to any message for assistance
- Contact our office directly at (903) 643-3933 to request removal from our messaging list
All opt-out requests are honored immediately. Once removed, your number will not receive further SMS messages from Cherokee Water Company.
Section 4: Additional Information
Privacy
Your phone number and SMS opt-in data are never sold or shared with third parties for marketing purposes. For full details on how we handle your data, please review our:
Contact Us Cherokee Water Company
20 NE Lake Cherokee Rd, Longview, TX 75603
Phone: (903) 643-3933
Email: see our support policy